A Professional Training Course On:

The Art of Making Leaders

Core Power Skills and Essential Competencies for High-Impact Leadership

Course Schedule

About This The Art of Making Leaders Training Course

Organizational environments demand leaders who can seamlessly bridge the gap between high-level operational strategy and day-to-day team performance. Navigating volatility, complexity, and shifting corporate priorities requires a sophisticated blend of interpersonal mastery and structured execution. This training course examines the crucial transition into managerial authority, providing delegates with conceptual frameworks and practical tools required to drive output, optimize resource allocation, and foster organizational resilience.

The Art of Making Leaders training course empowers emerging and established managers to cultivate essential power skills, optimize operational performance, and lead teams with strategic confidence. By refining communication channels, establishing robust goal-setting frameworks, and developing high-trust workplace dynamics, participants elevate their professional standing while delivering measurable business value. Mastering these fundamental disciplines ensures that leaders can proactively manage change, align cross-functional priorities, and maintain a competitive advantage across corporate landscapes.

Expected Outcomes

Completing The Art of Making Leaders training course arms professionals with actionable techniques to elevate workplace leadership, enhance communication channels, and execute organizational strategies. Participants develop the capabilities required to:

Formulate robust strategic goals aligned directly with core organizational objectives and stakeholder expectations
Translate complex corporate plans into clear, actionable performance milestones for immediate team execution
Optimize personal and team productivity through strategic delegation, priority management, and workflow refinement
Apply sophisticated interpersonal techniques to resolve workplace resistance and build sustainable stakeholder trust
Evaluate operational bottlenecks proactively while championing continuous improvement and structured innovation
Adapt management styles effectively to navigate dynamic, volatile, and complex business environments

This Course is Best For

The Art of Making Leaders training course is intentionally crafted to elevate the performance of forward-thinking professionals in pivotal management and oversight roles, including:

Newly Promoted Managers
Operations Supervisors
Departmental Team Leaders
Project Managers
Division Heads
Regional Unit Coordinators

Training Method

This dynamic training course uses an immersive, delegate-focused methodology designed to bridge theoretical leadership principles with immediate workplace implementation. Learning is driven through structured conceptual briefings, reflective self-evaluations, guided group discussions, and interactive problem-solving exercises. Participants explore real-world scenario analysis and peer-to-peer knowledge sharing to benchmark their management style against industry best practices.

By engaging with strategic planning models, targeted delegation exercises, and communication simulations, delegates examine their core leadership habits within a supportive professional framework. Facilitator-led discussions challenge existing assumptions, encouraging deep reflection and the development of customized personal action plans. This multi-faceted learning structure ensures that delegates retain key methodologies and return to their organizations equipped to execute sustainable operational improvements.

About the Instructor

The instructor delivering this The Art of Making Leaders training course is an expert in leadership and management development, with more than a decade of experience in the field. Their experience helps participants connect leadership principles with everyday responsibilities and complex decisions involving strategic priorities, stakeholders and team performance. Through clear explanations and relevant industry examples, they make challenging concepts such as planning, delegation, empowerment and change resistance easier to understand and apply.

The instructor’s guidance relates these leadership capabilities directly to the responsibilities of newly promoted managers, supervisors, team leaders and other professionals in management and oversight roles. They clarify how goal alignment, communication styles, trust and team dynamics influence productivity, working relationships and organisational change. This perspective supports informed professional judgement when setting priorities, managing performance and leading colleagues through demanding workplace situations.

Course Outline

Day 1:: Leadership Skills Required of a New Manager / Supervisor

Understanding of your management and supervisory leadership skills and development needs
Challenges managers and supervisors face in a VUCA world
The difference between leadership and management and the role of the manager
Identifying how organisations evolve and change over time
The new thinking about leadership in today’s successful organisations
Understanding the managers role in supporting strategic management and customer focus

Day 2:Importance of Goal Setting and Planning for a New Manager / Supervisor

Developing goals and objectives that align with the company’s strategic and business plan
Developing and maintaining personal goals, objectives and actions
Developing a concept of planning based on recognised tools and approaches and standardised principles
Identifying the role of stakeholders in effective planning
Using a planning process to set planning goals and get work started
Developing and implementing goals and plans with your team

Day 3:Time Management and Communication as Effective Disciplines for New Managers / Supervisors

Understanding how time is used in the working situation by self and others
Determining the challenges for effective time management
Using a process to identify time issues and solutions to the issues
Learning how delegation and empowerment are used in time management
Using effective communication to foster efficiency
Understanding the impacts of verbal and non-verbal communication on time management and performance

Day 4:How New Managers / Supervisors Build Effective Working Relationships

Characteristics of effective working relationships
Identification of the personal communication and relationship building styles and approaches
Exploring your strengths and challenges when building working relationships
Tools and approaches to support the development of trust with colleagues and others
Understanding stages of team development and how it can be supported and managed
Understanding how to work effectively with different personalities and styles

Day 5:Developing Personal and Work Group Improvement Plans

Encouraging and supporting innovation and creativity leading to improvements
Understanding and managing interpersonal work group dynamics and relationships
Identification of the differing responses to change within teams and colleagues
Dealing with change resistance
Developing action plans for personal and work group improvement

Summary of The Art of Making Leaders Training Course

The Art of Making Leaders training course covers the leadership, planning, time management, communication and relationship skills needed to turn organisational priorities into effective team performance. It helps new and established managers or supervisors assess their development needs, distinguish leadership from management and understand their role in organisations responding to volatility, complexity and change. Participants examine how managerial decisions can support strategic direction and customer focus, then learn to translate business plans into practical goals, objectives and team actions. The course also addresses recognised planning principles, stakeholder involvement and the steps required to initiate work effectively. By exploring how people use time, delegates identify productivity obstacles and consider how delegation, empowerment and purposeful communication can improve workflow. Attention to verbal and non-verbal communication, personal relationship styles, trust and different personalities prepares managers to handle everyday coordination challenges while building constructive working relationships.

Learning outcomes include the ability to align personal and team goals with organisational objectives, maintain action plans and involve stakeholders in planning. Managers will be better placed to diagnose time-management problems, set priorities and choose when to delegate or empower others, improving the allocation of attention and responsibility. They will also learn to adapt communication and relationship-building approaches, establish trust and support teams through their stages of development. These skills inform the practical management of interpersonal dynamics, differing responses to change and resistance among colleagues. Participants consider how to encourage creativity and innovation while maintaining structured execution and using performance needs to guide improvement choices. They can apply this integrated perspective to develop personal and work-group improvement plans, strengthen collaboration and make balanced decisions about goals, resources, working relationships and change. These applications support clearer execution, efficient teamwork and alignment between daily activity and wider organisational priorities.

Certificate

Upon successful completion of this The Art of Making Leaders training course, delegates will receive a 360 Leaders Training Certificate of Completion. Participants will earn between 25 and 30 credits, based on their recorded attendance throughout the training course.

Each Guided Learning Hour represents 60 minutes of attendance, with attendance records maintained under our ISO 9001:2015-certified quality management system.

This Course is Best For

The Art of Making Leaders training course is intentionally crafted to elevate the performance of forward-thinking professionals in pivotal management and oversight roles, including:

Newly Promoted Managers
Operations Supervisors
Departmental Team Leaders
Project Managers
Division Heads
Regional Unit Coordinators

Training Method

Related Training Subjects:

Leadership & Management Frontline & New Managers

Would you like to take this course as a team?

The Art of Making Leaders FAQs

The Art of Making Leaders training course is designed for newly promoted managers, operations supervisors, departmental team leaders, project managers, division heads and regional unit coordinators. It is relevant to professionals who must connect organisational strategy with everyday team performance while adapting to changing priorities. Participants can develop leadership, planning, communication and relationship-building capabilities suited to management and oversight responsibilities.

The Art of Making Leaders training course distinguishes leadership from management by examining their different contributions to organisational performance and the manager’s wider role. Participants consider the challenges created by volatile, uncertain, complex and ambiguous environments, alongside evolving organisational needs. This helps managers understand how their leadership approach can support strategic management, customer focus and effective operational execution.

Managers can align team goals by translating strategic and business plans into clear objectives, actions and performance milestones. The course examines recognised planning tools, standardised principles and the role stakeholders play in effective planning. Participants also consider how to maintain personal objectives while developing and implementing plans that give their teams a practical basis for starting and organising work.

Participants can apply a structured planning process to define objectives, establish actions and move work from intention to implementation. They examine how company priorities, stakeholder interests and recognised planning approaches influence effective decisions. This supports managers in developing coherent personal and team plans rather than treating goal setting as an isolated administrative exercise.

Delegation, empowerment and communication are presented as connected disciplines for improving how managers and teams use working time. Participants learn to identify time-related issues, consider appropriate solutions and allocate responsibilities more effectively. They also examine how verbal and non-verbal communication can either support efficiency or create misunderstandings that affect productivity, workflow and performance.

New managers can build trust by recognising their own communication and relationship-building styles while adapting their approach to colleagues with different personalities. The course explores the characteristics of effective working relationships, including personal strengths and challenges. Participants also consider tools for developing trust and how the stages of team development can be supported and managed.

Managers can address resistance by recognising that colleagues and teams may respond differently when workplace expectations or priorities change. Participants examine interpersonal group dynamics and relationships to understand how resistance may affect cooperation and performance. The course connects this awareness with practical consideration of change management, enabling managers to plan more appropriate responses and support team improvement.

Managers can encourage innovation by supporting creativity and connecting new ideas to purposeful workplace improvements. Participants examine how interpersonal dynamics, working relationships and responses to change may influence whether improvement efforts gain support. They then consider how to develop action plans that address both personal leadership development and the needs of the wider work group.